While the rest of the world is moving forward to Web 2.0 and beyond, the internet in Canada is standing still at 1.0. That’s right, today I finally received the official letter from Rogers announcing that they will be increasing the price from $25 to $50 per month for those who exceed monthly bandwidth limit.
We are currently living in 21st century where access to information continues to play a vital role in knowledge and innovation development, such business practice from Rogers or any other company is completely against public interest and unacceptable. Even Senator Hilary Clinton has recently expressed that she considers access to information a basic necessity for any human, like food or water. Therefore it is outrageous for us to learn that consumers may have to pay Rogers as much as $150 per month before tax to receive unlimited internet access ($99.99 Ultimate package plus $50 unlimited bandwidth), while people everywhere else in the world from Europe (Sweden, Romania, etc.) to Asia (Japan, Korea, etc.) can get unlimited internet access with faster speed for a fraction of Rogers’s price.
Some consumers really have no any other options to go to as Bell seems to always play the same song with Rogers in perfect coordination. It is as if they play together in the same orchestra band, as soon as one increases their price the other would follow. The consumers have got to wonder whether there is any price fixing happening behind the scene, needless to say I think even a man like Stevie Wonder could see through it clearly. Many international companies such as Sharp, Samsung, etc. have been handed billion-dollar of fines in other countries for their price fixing activities, yet complaints from Canadian consumers seem to have hit a brick wall. We slowly learn that these decisions by Rogers are not going to be changed as long as CRTC deem that it is “for the public interest” after all.
The question is, what drives Rogers to make such move? And the answer simply is, conflict of interest. The internet medium today has become a highway of information where people are utilizing it to receive all sorts of information or entertainment, such as music, movies, games, etc. Consumers are increasingly spending more time on the internet and less time in watching TV, and this presents a significant problem for Rogers since cable TV has always been one of their main revenue sources. The company could sense the danger ahead and it is not willing to give up on that stream of profit so easily. Their solution was simply to put a stop to innovation by increasing the price of internet access because it was the easiest thing to do. Rogers wanted to ensure that they would still be racking in profit from those who decide to chose the internet over cable TV subscription. What unfair for the end consumers is that they would now have to pay premium price for an internet package, only because its price now also covers for the revenue in which Rogers would normally have received through cable TV subscription. So what if a consumer who is already subscribing to both services? That’s double profit in the pocket for Rogers!
It seems the only way to resolve this conflict of interest is by separating any content provider from internet service provider. Companies like Rogers should only be allowed to provide either cable TV content OR internet access service, not both. Unfortunately, it is what it is today, the only authorized organization that can initiate that change is CRTC, and knowing them I’m sure we would have a better chance landing on Mars then actually seeing that happens.
Although it would take much courage and something beyond extraordinary to win this fight, but ultimately we as the consumers do have the power in our hands and should not give it up. Do what you can, there are a few alternatives out there for some of us: Teksavvy, WindMobile, etc. If there is one thing that we all have learned from our history, it is that no empire will last forever.
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